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SERVICES

Crafted to strengthen the experience chains that connect to your customer

Employees, your First customers, assist in your business operations to meet your customer Needs.

 

Partners smooths your business needs to Reach to your customer.

 

Service BDA (Before, Delivery and After) is derived from Service Excellence framework, broken down into 3 simple stages of service. Each stage comprise of key respective pillars of Leadership, Planning & Process, People, Customer Experience, Information & Result and lastly Service Innovation.

 

Service BDA guide will facilitate,

 

  • “Service Out of the Box” to improve customer’s experience with the company which contribute to company’s customer retention strategy
  • Service checkpoints enhancement to achieve excellence in service which leads to more repeat sales performance

Increase Internal Customers by 500% (Free 1 month Trial)






Which Chain of Customers

Are You Looking To Improve?

Service BDA

  • Leadership
  • Planning & Process
  • People
  • Customer Experience
  • Service Innovation
  • Leadership
  • People
  • Customer Experience
  • Service Innovation
  • Information & Result
  • People
  • Customer Experience
  • Information & Result
  • Service Innovation
  • Leadership
  • Planning & Process

Before Service

  • Strategic directions from Leaders
  • Building your Company Culture
  • Alignment of planning blueprints and processes
  • Mapping your Customer experience journey
  • Customise your own Employee engagement platform with our in-house tools
  • Promote Service innovation within company

Service Delivery

  • Strategic directions from Leaders
  • Adjust & Adapt your Customer experience journey
  • Customise your own Employee engagement platform with our in-house tools
  • Initiate Service Innovation
  • Managing Information and Results

After Service

  • Customise your own Employee engagement platform with our in-house tools
  • Review your Customer experience roadmap Managing Information and Results
  • Review and match Service Innovation with actual customer experience
  • Review with leaders on blueprints and directions
Meet our specialise

Type of Services

Tell Us Your Focus

Our Services

- Consultancy

- Training

- Digital Solutions

Policy Statement & Term of Use

  • enquiry@triconsultservice.com

  • www.triconsultservice.com

TRI Management Consultancy

Business Address:

22 Sin Ming Lane #06-76

Midview City

Singapore 573969

UEN T19LL1581D

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