TRI is a service management consultancy founded by Mavis Ng in 2018. With 14 years of sales and marketing in the service industry, she has been trained in the people and service excellence framework.

We are here to assist companies to stay competitive and productive by engaging both internal (company’s employees and working partners) organic customers  with the use of our specialized tools and platforms.

We believe in going beyond engagement, experience and satisfaction.

Our vision is to be the single consultancy, training and digital solutions for company to improve customer experience through service touch points.

TRI based on 3 basic Values of Trust, Respect and Integrity to bring sustainability in this consultancy-customer relationship.